Hello all - just getting back from vacation and suddenly I can't change an assignment in a report - did something change in the last week? | Community
Skip to main content
D
DawnmarieD
Level 5
December 6, 2021
Solved

Hello all - just getting back from vacation and suddenly I can't change an assignment in a report - did something change in the last week?

  • December 6, 2021
  • 2 replies
  • 644 views

We have requests come in and via routing rules go to a team from the report we review and assign to an individual from within the assignment column of a report. Now I cannot change the assignment or add anyone. I have to go to the issue itself to change or add to the assignment.

I tried in the sandbox as well with the same result. Any insight will be helpful.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Richard_Le_

Hi Dawnmarie,

There's a known issue raised about this here, Adobe are investigating but at this point I don't believe there's an ETA for a fix.

Best Regards,

Rich.

2 replies

R
Community Advisor
Richard_Le_Community AdvisorAccepted solution
Community Advisor
December 6, 2021

Hi Dawnmarie,

There's a known issue raised about this here, Adobe are investigating but at this point I don't believe there's an ETA for a fix.

Best Regards,

Rich.

    D
    DawnmarieDAuthor
    Level 5
    December 7, 2021

    Thank you! You've saved my sanity. 😜

    M
    MikeCh
    December 7, 2021

    I'm encountering the same thing when I try to assign a role in a schedule template. Do I need to open that as a separate issue? Thanks for any direction here.

    Terms & ConditionsAccessibility statement

    Loading footer...