Custom Reminder Notifications for Upcoming due/OverDue Tasks

Forum|Forum|1 year ago
November 28, 2024
1 reply
1076 views

I am asked to implement custom reminder notifications to send to the Task owner/Project owner when the task is due in few days and also when its overdue for few days.

Can someone help me how to achieve this requirement?

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Rafal_Bainie

Community Advisor

Just in case his has been missed. Administrators have out of the box reminders available.

Srinija_NAuthor

Level 7

Seems like User will only be receiving one notification after its due. But I am kinda looking for Multiple notification.

For example, If a Task is due in 3 days, I want to send a reminder notifications for the user each day until it reaches the due date and also one notification each for the overdue tasks(maybe for 3 days continuously)

Kurt_Jones

Community Advisor

Thanks, Kurt. But what I'm looking for is to only send reminders to the timesheet owners in the Marketing department, not for all timesheet owners in the system. There doesn't seem to be a way to narrow the notifications down to specific system groups or companies. I'm thinking only Fusion could provide this type of group specific notification.

CBuckwal,

You are correct. I do have a couple different Fusion jobs I run to provide reminders to teams or user about a couple different processes we have where reminding is needed to get work done. As example, our marketers input request for engaging any vendor/agency for work so its vetted and certain information captured. In many cases, marketers don't provide all needed info to move forward so their request is returned to them (via notification with steps to take), then reminds them again at 7, 14, 21 days based on if the last update date is changing or not.

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