Blueprints forcibly appearing in 22.2 is against our policies. | Community
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RandyRoberts
Community Advisor
RandyRobertsCommunity Advisor
Community Advisor
April 7, 2022
Question

Blueprints forcibly appearing in 22.2 is against our policies.

  • April 7, 2022
  • 7 replies
  • 2970 views

Does anyone else think Blueprints does NOT reflect their working style? We will NEVER use blueprints because it doesn't reflect our business at all, nada, nil, null, etc.

Our official policy is to use an admin created, vetted, official template, no ecxeptions.

Why is Workfront taking away our ability to govern what users see? With all the talk of governance, Workfront is eroding our ability to govern.

We chose Workfront for our ability to customize what users see based on OUR policies and SOP, not Workfront's uneducated recommendations. Forcing an unusable feature on us seems like a pretty arrogant blunder.

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    7 replies

    M
    Adobe Employee
    MattMi3Adobe Employee
    Adobe Employee
    April 7, 2022

    Randy, I am the Product Manager organizing the work for the Blueprints capabilities. Thank you for your input on this part of the product.

    I understand your point of view, and would like the opportunity to discuss 1) some of the enhancements we are considering to isolate visibility of the Blueprints area, and 2) how we can make the content and functionality more relevant for your organization.

    I will send you a direct message to schedule that conversation.

    If others have a similar concern as Randy, or that would like to talk about some other aspect about the future of Blueprints, I'm open to holding those conversations as well.

      RandyRoberts
      Community Advisor
      RandyRobertsCommunity AdvisorAuthor
      Community Advisor
      April 7, 2022

      Thank you Matt, I appreciate the reply and look forward to speaking with you.

      Heather_Kulbacki
      Community Advisor
      Heather_KulbackiCommunity Advisor
      Community Advisor
      April 8, 2022

      @Matt Mitchell‚ I'm unable to select any request queues to send blueprint requests to. Any request queue name I start typing in that box serves up nothing in the search.

      M
      Adobe Employee
      MattMi3Adobe Employee
      Adobe Employee
      April 8, 2022

      The selection box only allows you to connect the blueprints catalog to a Public queue. This was intentional so that non-admin users browsing the catalog would always have access to the queue they were submitting the request to.

      I'm guessing that you have configured the queues in your environment to all be a version of a private queue (e.g., company, group, or to only people on the project).

        Heather_Kulbacki
        Community Advisor
        Heather_KulbackiCommunity Advisor
        Community Advisor
        April 8, 2022

        @Matt Mitchell‚ Can we get that tidbit added to the documentation?

          RandyRoberts
          Community Advisor
          RandyRobertsCommunity AdvisorAuthor
          Community Advisor
          April 8, 2022

          @Kevin Quosig‚ , yes I believe they cannot install them.

          This does display a choice that to a users perspective "doesn't work". That doesn't make Workfront look good at all. Why force it to be displayed if access is turned off? We can remove "almost" everything else from the menu, why not that? Why clog up our menus with useless junk?

          IMO, Blueprints is a waste of time on Workfront's part as they cannot guess what each company's workflow is. We turned off all built-in reports for the same reason as they are useless to us.

          The gist is "Workfront does NOT know what is best for MY business and it would be arrogant for them to think they do".

          K
          KevinQu1
          Level 10
          April 8, 2022

          Well, at least there is that, so I can turn down the panic-meter.

          But yeah, we should be able to turn off the selection. It's gets old explaining to users "yeah, they have this new feature/tool/whatsit but we turned it off/don't use it because of time/policy/etc."

            J
            JohnHa
            April 14, 2022

            Yikes! I was thinking only sys admins saw this. To find out my end users not only see it, but CAN'T use it.... Please allow us to hide this.

              JustinRenteria2
              JustinRenteria2
              Level 6
              April 27, 2022

              Yeah, making this available to everyone just didn't make sense. I submitted a case and got the old "please submit this as an idea" reply. It just doesn't seem like it was thought out fully especially since the new experience was supposed to introduce more customization options.

              We have no use for blueprints at this time, we simply use our own templates

              RandyRoberts
              Community Advisor
              RandyRobertsCommunity AdvisorAuthor
              Community Advisor
              April 27, 2022

              Submitting to the idea lab or innovation lab or whatever they're calling it these days isn't worth it for me. I see things with a lot of votes that don't get done and things with very few votes that do get done.

              Christina_Jarosz
              Christina_Jarosz
              Level 9
              June 13, 2022

              @Kevin Agastra‚ @Randy Roberts‚ @Justin Renteria‚ has anyone figured out how to disable this from being seen by non-admins?

              Onboarding an external agency and it's causing massive confusion why they are seeing this.

              RandyRoberts
              Community Advisor
              RandyRobertsCommunity AdvisorAuthor
              Community Advisor
              June 13, 2022

              There is no way to hide it. I had a video conversation with @Matt Mitchell‚, the product manager along with 2 admins from other organisations and we all expressed our displeasure along with all the folks who have replied in this thread. I believe the displeasure is unanimous but still they have done nothing, even after a quarterly update.

              Maybe they're just digging their heels in? Maybe they just don't care? I don't know. I can't think of any reason to keep it the way it is.

              It says Matt Mitchell has no access to this thread, I don't know what that means. Maybe he just doesn't want to deal with unhappy customers anymore?

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