Best way to ensure all requests are shared with requesters from 2 queues. | Community
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M
mirandaRa
October 20, 2021
Question

Best way to ensure all requests are shared with requesters from 2 queues.

  • October 20, 2021
  • 1 reply
  • 450 views

I have created the filters for the built-in report so that all request and their status are narrowed to the 2x required queues. However, I am struggling to remember the easiest way to ensure the viewers of the report maintain visibility of all the requests submitted - is this as simple as ensuring they have visibility of the project queue - ie the project queue is shared with them?

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1 reply

SamanthaIsin
SamanthaIsin
Level 7
October 20, 2021

Yes! Sharing the queue with them on at least a view access will ensure that they always have access to view the submitted requests.

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