automatically assign the project owner and/or sponsor when an issue is automatically converted to a project | Community
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JenniferLe1
Level 2
August 13, 2020
Question

automatically assign the project owner and/or sponsor when an issue is automatically converted to a project

  • August 13, 2020
  • 1 reply
  • 412 views

Checking with the community to find out if anyone is able to automatically assign the project owner and/or sponsor of a project during project conversion from an issue to a project? As a workaround, I was hoping to set the project owner as a team, and then put a stop-gate as a first task in the project to have someone from the team change the owner to an individual; however, it appears that Workfront does not allow the project owner to be a team (can only select an individual).

If anyone has been able to automatically assign a project owner at project creation, I'd love to hear how it's done.

Thanks!

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    1 reply

    K
    KevinQu1
    Level 10
    August 14, 2020

    We route all Issues (Requests) from our request queue (stand along project containing just the queue) to Teams. Then the teams are responsible for deciding who works on it and becomes the owner, converting the Issue to a Project (or a Task on an existing Project).

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