Anybody noticing pinned dashboards disappearing? | Community
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J
JillAc
Level 10
June 22, 2022
Question

Anybody noticing pinned dashboards disappearing?

  • June 22, 2022
  • 4 replies
  • 1096 views

I have sent it to support but there is no way to show this. I have a dashboard I have pinned at least 4 times and in about an hour after I pin it, it is gone. Wondering if I am alone or this is pervasive?

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4 replies

S
SamanthaWi
Level 2
June 22, 2022

yes or they change names on the pin bar, but if you click them they are correct.

R
RKirk
Level 4
June 22, 2022

I've had some get renamed to "home" however, they return to their correct name after clicking on them.

RandyRoberts
Community Advisor
RandyRobertsCommunity Advisor
Community Advisor
June 23, 2022

I have reports from some users regarding this but I have not been able to repeat.

J
JillAcAuthor
Level 10
June 23, 2022
Very hard to prove something that is sporadic. I have one that I keep pinning and then it disappears randomly, not at any interval I can put my finger on.
RandyRoberts
Community Advisor
RandyRobertsCommunity Advisor
Community Advisor
June 27, 2022

The best thing to do is video screen capture, start the video, add the pinned item and keep refreshing until it disappears. Then open a ticket and upload the video.

Sometimes there is something in the video that you're not catching but maybe support can see.

J
JillAcAuthor
Level 10
June 27, 2022
Well this last time it took about 5 days for it to disappear over the weekend. Then, really weirdly, when I searched for the dashboard via the search tool to get it back, I clicked on the search result and it pinned itself back to the top. So, it gets weirder by the minute.
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