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[CLOSED] - Link forms so updates can be done in one place

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Level 9

4/5/17

This post has been closed as a duplicate. All votes have been moved to the original: Custom Form Carry Over When Converting from Issue to Task/Project

Link an issue and a project form so that if you make changes on one, the other is automatically updated.

3 Comments

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Level 5

4/5/17

In addition, having the ability to link an issue and task form so that when you make changes on one the other is automatically updated. In general, we tend to retain the issue during conversion to a task. Both the issue and task have the same custom form fields and having to remember to update the same value on 2 different objects is challenging. We retain the issue to keep the original requester of the ticket informed on the status of resolution of their request.