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Choose who can Grant More Access to Objects

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Community Advisor

04-12-2019

i recently learned that Workfront chooses the person with the most access that an object is shared with to be the one notified that someone requests more access. I would like to be able to customize how the granter User is chosen or at least have it defaulted to the owner of the object.

For example a collaborator wanted more access to a project and I was given the notification since I am an admin and the project was shared to me. However I had no idea who the person was or if they should have access so I had to reach out to the project manager (who was the owner of the project). Ideally I want that request to go right to her.

3 Comments

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Level 4

14-10-2020

+1, Monique! We learned the same thing, even if an object does not have an owner, such as a request queue, the default is a list of Admin's names alphabetically. It would be great to set a default person either at the admin level or the object level so admin's don't get request access emails for items they don't know much about. It just creates extra work that is unnecessary.

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Community Advisor

18-03-2021

I've often wondered why I would get requests for access instead of the project owner!

Project owner makes the most sense to me.


Although I do sometimes run into instances where I choose not to grant access where it was actually requested. For example, if someone's requesting access to a project, I might go up to the program or portfolio level if I know they are going to need access to all projects and I don't want to grant it one-off on each project.