What are the possible options to send email from AJO? | Community
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Michael_Soprano
Level 10
April 15, 2025
Solved

What are the possible options to send email from AJO?

  • April 15, 2025
  • 1 reply
  • 801 views

1. Through Adobe servers? 

2. Configure Your own email provider (SendGrid, Mailgun), however is it possible to send email directly from AJO campaigns / email node in journey? Or I need to configure Custom Action?

Best answer by KotiSyamala

The out-of-the-box Email activity uses the email channel surface, which typically leverages the email domain delegated to Adobe or a custom-managed setup.

 

If you’re using your own email server, you can achieve similar functionality using a Custom Action by passing the necessary email parameters through it.

1 reply

KotiSyamala
KotiSyamalaAccepted solution
Level 5
April 15, 2025

The out-of-the-box Email activity uses the email channel surface, which typically leverages the email domain delegated to Adobe or a custom-managed setup.

 

If you’re using your own email server, you can achieve similar functionality using a Custom Action by passing the necessary email parameters through it.

Michael_Soprano
Level 10
April 15, 2025

Custom-managed setup - in that scenario - I can use my provider (for example: https://emaillabs.io/en/) and send using Email Activity in journey?

SatheeskannaK
Community Advisor
Community Advisor
April 15, 2025

@michael_soprano It's possible if the ask is if you want to use a different SMTP. Take a look at this documentation:

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/reporting/deliverability/deliverability

Thanks, Sathees