Web in app message vs web channel | Community
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Michael_Soprano
Level 10
August 26, 2025
Solved

Web in app message vs web channel

  • August 26, 2025
  • 1 reply
  • 798 views

What is the difference? 🙂

Best answer by SatheeskannaK

@michael_soprano 

Web in-app message:

  • A real-time, contextual message shown to a visitor while they’re browsing your website.

  • Think of it like an overlay, pop-up, or banner triggered by behavior. Example: Healthcare enrollment

Web channel:

  • A persistent, content-driven update to the website via AJO, often through dynamic content or personalization blocks. The content remains on the page as long as the targeting condition is met. Example: Hero banner personalization.

 

1 reply

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
August 26, 2025

@michael_soprano 

Web in-app message:

  • A real-time, contextual message shown to a visitor while they’re browsing your website.

  • Think of it like an overlay, pop-up, or banner triggered by behavior. Example: Healthcare enrollment

Web channel:

  • A persistent, content-driven update to the website via AJO, often through dynamic content or personalization blocks. The content remains on the page as long as the targeting condition is met. Example: Hero banner personalization.

 

Thanks, Sathees