Upload a CSV (Database of clients)

[biancaferrari]

Hello! how are they? I am new to using the platform and I cannot find where I can upload a database (csv file) to be able to use it as an audience in mailing. Is there a step by step that can help me?

Hola! cómo están? Soy nueva utilizando la plataforma y no encuentro en donde puedo subir una base de datos (archivo csv) para poder utilizarla como audiencia en mailing. Hay algún paso a paso que pueda ayudarme?

[Anuhya-Y · Accepted solution]

@biancaferrari 

This can be achieved in 4 steps. Create a profile enabled schema (choose primary identity which is suitable according to your business use case) and load csv file into the profile enabled dataset. After these 2 steps profiles will be created in the system. Next build segment to filter the required profiles and use the same segment in read the segment  of the journey . Check out the documentation links below

Create schema : https://experienceleague.adobe.com/docs/journey-optimizer/using/data-management/get-started-schemas....

Create dataset from CSV file: https://experienceleague.adobe.com/docs/journey-optimizer/using/data-management/datasets/get-started...

Build the segment : https://experienceleague.adobe.com/docs/journey-optimizer/using/segment/segments/creating-a-segment....

Read segment in journey : https://experienceleague.adobe.com/docs/journey-optimizer/using/orchestrate-journeys/about-journey-b...