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dparraabad
dparraabad
Level 2
August 22, 2024
Solved

Push Notification: Action Call a Phone Number

  • August 22, 2024
  • 1 reply
  • 1144 views

Hi,

 

Is it possible that the WEB URL of the push notification contains a phone number and when I click on it I dial that number?

 

Regards,

Diego P.

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Best answer by SatheeskannaK

Hi SatheeskannaK,

 

Can you give me an example?

 

Regards,

Diego P.


@dparraabad It should be handled by the application when the URL is passed with parameters to land on the dial section with the phone number.

1 reply

dparraabad
dparraabadAuthor
Level 2
August 22, 2024

Would it be a different URL for IOS and Android?

SatheeskannaK
Community Advisor
SatheeskannaKCommunity Advisor
Community Advisor
August 23, 2024

@dparraabad You can have deeplink while defining the push message and when the customer clicks on the link take them to phone dial with the number. Consider encrypting the phone number while passing. Need to handle that in the app when the customer clicks the link. Maybe using a similar approach outlined here.

Thanks, Sathees
dparraabad
dparraabadAuthor
Level 2
August 26, 2024

Hi SatheeskannaK,

 

Can you give me an example?

 

Regards,

Diego P.

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