Problems with mirror pages created within a email fragment | Adobe Higher Education
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Selliers
Selliers
Level 4
June 13, 2025
Frage

Problems with mirror pages created within a email fragment

  • June 13, 2025
  • 1 Antwort
  • 518 Ansichten

It seems to us that mirror pages is not working when the link is created inside a email fragment, and then used in an email. When you break the inheritage of the fragment it will work, but it you have created a fragment you dont need to change the content in, and it stays "unbroken" the mirror page dont work.

Ttpical use case: "read this mail in a browser" Puting this into a fragment wont work.

1 Antwort

SatheeskannaK
Community Advisor
SatheeskannaKCommunity Advisor
Community Advisor
June 13, 2025

@selliers I see that it's working for both without breaking and with breaking the inheritance. These are the steps followed,

Approach1:

  • setup a visual fragment with a mirror page and publish the fragment.
  • Created email template with fragment just published and saved the template.
  • Setup a simple journey used the saved email template.
  • Mirror page link is working as expected.

Approach2:

  • setup a visual fragment with a mirror page and publish the fragment.
  • Created email template with fragment just published and broke the inheritance to make changes.
  • Setup a simple journey using the saved email template.
  • Mirror page link is working as expected.
Thanks, Sathees
Selliers
SelliersAutor
Level 4
June 17, 2025

In our case this it not working - I have done the same tests. When I have a pre designed fragment, with a mirror link inside it, used in an email without breaking the in heritage, the link does not work. By just breaking the heritage it start to work, with no other changes. 

Ore this is not 100% true. It is true when we have no logic conected to the mirror page text. But we use a set av variables to control what language to display that URL text in. And when breaking the fragment this settings is gone, and the link dosent work. That is understandeble. But why it is not working before, when the settings for the languse is done, by using IF/else statments for the text, we dont understand. 

SatheeskannaK
Community Advisor
SatheeskannaKCommunity Advisor
Community Advisor
June 17, 2025

@selliers Can you share the if/else statements for the language to understand the issue?

Thanks, Sathees
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