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Opt-out link associated to subscription list?

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Level 4

Hello,

 

 

I'd like to add an "one-click opt-out link" to my Email message at subscription level.

Where/how can I associate the subscription list to my message?

 

Documentation [1] says the following, which suggests it's possible somehow:

 

Subscription: The opt-out applies to future messages associated with a specific subscription list. This option can only be selected if the current message is associated with a subscription list.

 

[1] https://experienceleague.adobe.com/docs/journey-optimizer/using/email/email-opt-out.html?lang=en#one...

3 Replies

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Community Advisor

@maggod looks like it's not specified in the documentation how to include the subscription. I did try a few ways to see if that works but that didn't help. @Ivan_Mironchuk, Can you see if you can help here?

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Employee

Ivan_Mironchuk_0-1684361170014.png

To allow user to opt-out of a particular subscription, your best option would be to link the out-out to "Landing page" which can be designed/managed within Journey Optimizer. 

 

External link

External opt-out subscription

External opt-in subscription

 

All three of the above options here require you to design and host a page that contains profile API calls to opt-in or out the user. 

External opt-out subscription is different from External link as subscription will just out out the user from a particular subscription list, while "External link" is meant to be used to opt out the user from all marketing emails. 

 

 

 

 

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Level 4

Thank you Ivan (and sorry for late reply)

 

I'm aware of the "external" and landing page functionality.

 

We don't want to use a landing page and instead rely on the "One-click opt-out" functionality as described in the documentation. The opt out shall affect the subscription.

 

The opt-out applies to future messages associated with a specific subscription list. This option can only be selected if the current message is associated with a subscription list.

 

My question is how/where exactly I can associate my current message with a subscription list.

 

Thanks for your support!

 

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