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SOLVED

No Emial found in profile erros

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Level 2

I have used 'personalEmail.address' field in a schema, and ingested data via HTTP... profile got created and qualified for a required segment.

and I have created a journey strtng with Audience qualification and used the segment here... the profile got entered into the journey

 

but when I look into message.feedback I am seeing email not found error and I am not able to send any email to the profile via journey

 

Rohan_Aditya_0-1718627790190.png

 

1 Accepted Solution

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Correct answer by
Employee

well, it's not explicitly populated in the path "personalEmail.address". Your screenshot indicates, its only part of the identityMap and you may want to review the source from where the profiles are being created.

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3 Replies

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Employee

Can you check if "personalEmail.address" attribute is populated in the attribute sections of the profile ?

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Correct answer by
Employee

well, it's not explicitly populated in the path "personalEmail.address". Your screenshot indicates, its only part of the identityMap and you may want to review the source from where the profiles are being created.