Image map urls not being tracked

[KotiSyamala]

We are using an image map to define different areas of an image that link to different URLs. However, in our AJO email template, these URLs are not being tracked.

Does AJO support tracking for image map links in emails?

[RiteshY18]

@KotiSyamala  at high level

- Add an HTML <map> element that defines clickable areas over an image.

- capture event via WeBSDK> AEP event schema 

-  configure custom event journey in AJO mapped to AEP event schema 

[KotiSyamala]

@RiteshY18 you mean configure webSDK for email template Image map links?

[RiteshY18]

@KotiSyamala  approach is for image on the web channel, in terms for email channel, what i know AJO Email Tracking Experience Event Dataset would not give inputs for your use case, 

as a workaround, embed created external web image map in your email, then try to hope that works 

[KotiSyamala · Accepted solution]

We are checking with Adobe on this. 

Image map tracking is not supported at the moment. Expected to support in future releases.

[Sukrity_Wadhwa]

Thanks @KotiSyamala for sharing the update!

[Sukrity_Wadhwa]

Hi @KotiSyamala,

Were you able to resolve this query with the help of the provided solutions, or do you still need further assistance? Please let us know. If any of the answers were helpful in moving you closer to a resolution, even partially, we encourage you to mark the one that helped the most as the 'Correct Reply.'
Thank you!

[MukulGo]

Hi @KotiSyamala 

We recently released this feature. It should be accessible now, please try it once.