Community Advisor
September 12, 2024
Question
How to add second parallel path from Action Activity?
- September 12, 2024
- 2 replies
- 855 views
"You can also use this mechanism to perform an action when there is no reaction to your messages. To do this, create a second path parallel to the reaction activity and add a wait activity. If there is no reaction during the period defined in the wait activity, the second path will be chosen. You can choose to send, for example, a follow-up message."
Second Parallel path should start from the email acton right in this scenario like in the attached screenshot?
Reference link : https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/reaction-events


