Expand my Community achievements bar.

Never miss an update of the Adobe Journey Optimizer Community Lens! Subscribe now to get the latest updates, insights, and highlights delivered straight to your inbox every time a new edition drops.

Facing issue with In-App notification

Avatar

Level 3

Team, I am working on a in-app notification in AJO. Created the In-App channel surface, campaign, Journey with in-app message and published as well.

We have created a sample "send Interaction" button in the android application and using the send event(Edge.sendEvent) and Mobilecore.Trackaction whenever the button is clicked.

Created a custom event type in the schema for this button click and it reaches the profile as well along with the analytics.track event. 

Created a campaign & journey using the following triggers,

1. send data to platform and event type is "application interaction" event happens

2. send data to platform and xdm payload is applicationInteraction.name == 'sendInteraction' event happens

3. track action and action name is "sendInteraction" event happens

4. Send data to platform event happens.

 

Only using the 4th trigger the in-app displays but the message keep getting displayed without closing and application crashes at the end. 

Using the other triggers the in-app is not even generating but we need to use the other trigger to show the in-app message accordingly.

 

Any idea or solution if any one has kindly share.

0 Replies