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Event creation in AJO

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Level 2

Hello Community,

I am here with a silly question!!

I am trying to create an event in AJO, I am following adobe documentation mentioned here : https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/configure-journeys/eve...

I did create the event, but i am not able to use it, am I missing any steps after saving ?

Divya104_0-1707742696264.png

I see the event but seems to be not active. AddToCart_Test

Thanks!

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1 Accepted Solution

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Correct answer by
Level 2

Hello, It is rule based, ahh got it ! Thank you ! i was using it in a journey which had an event whose namespace wasnt same! so it wasnt the issue of event itself, but thank you for your help ! 

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2 Replies

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Community Advisor

@Divya104  possible to share event configuration screenshot ? is it rule based or system generated event?

 

Also share info after clicking (i) beside inactive AddToCart_Test event

 

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Correct answer by
Level 2

Hello, It is rule based, ahh got it ! Thank you ! i was using it in a journey which had an event whose namespace wasnt same! so it wasnt the issue of event itself, but thank you for your help !