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SOLVED

Email Design - Error -> Payload larger than 2MB (JOMAL - 1013-413)

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Level 1

I'm trying to upload a zip file to the email designer inside AJO, everything gets uploaded but when I try to save I get this error.

 

Is the maximum payload 2MB?

 

Thanks

1 Accepted Solution

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Correct answer by
Level 5

Hi,


Payload size for the upload in Adobe Journey Optimizer (AJO) is exceeding the maximum limit, which is 2MB.

 

Here are a few things you can do to resolve the error:

  • Reduce file size

  • Use external hosting for large assets

  • Split your content

Hope this helps.

Thanks

Madhan

View solution in original post

1 Reply

Avatar

Correct answer by
Level 5

Hi,


Payload size for the upload in Adobe Journey Optimizer (AJO) is exceeding the maximum limit, which is 2MB.

 

Here are a few things you can do to resolve the error:

  • Reduce file size

  • Use external hosting for large assets

  • Split your content

Hope this helps.

Thanks

Madhan