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Email alert notification for email not delivered

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Level 1

Hi,

   Email action was added in the journey. When journey gets triggered, but email was not delivered to the user. How can we receive the email alert notification for email not delivered to the user. How can we create email alert for above scenario?

 

Thanks in advance!!!

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3 Replies

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Employee

@Mailvizhi_Sakthivel 

What was the error you were running into due to which the email was not delivered ?

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Level 2

Hi @Mailvizhi_Sakthivel,
What would be the use case for this?
You can pull this kind of information from the AJO feedback dataset

Regards,

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Administrator

Hi @Mailvizhi_Sakthivel,

Were you able to resolve this query on your own or do you still need help here? Do let us know.

Thanks!

 



Sukrity Wadhwa