Each Helper function Not showing Items from the Cart

Forum|Forum|3 years ago
July 1, 2022
3 replies
1539 views

Hi,

We are following this documentation Link and using the Each Helper function to show the items of cart in email content for an Event we had created, and fetching the Productlistitems array from analytics schema and adding the contextual values from that array, but while triggering the journey we are receiving blank email. Does anybody knows why?

We are using the same code as present on the website

Journey Optimizer

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Best answer by _Manoj_Kumar_

Hello @navalksi

You can't use the timeseries data in the email. Check if the data is available in the dataset and the correct path for that data.

SatheeskannaK

Community Advisor

Hi @navalks,

For each productlistitems you have given product as alias. When you display each product details within each loop it will like below,

{{#each context.journey.events.event_ID.productListItems as |product|}}
<table>
<tbody>
<tr>
<td><b>{{product.name}}</b></td>
<td><b>{{product.quantity}}</b></td>
<td><b>${{product.priceTotal}}</b></td>
</tr>
</tbody>
</table>
{{/each}}

Thanks!

Thanks, Sathees

_Manoj_Kumar_

Community Advisor

Hello @navalksi

Looks like the documentation you are referring to is not updated and it does not work like that.
Your code should look like this.

{{#each context.journey.events.835380668.productListItems as |product|}}
<table>
<tbody>
<tr>
<td><b>{{product._experience.analytics.customerDimensions.eVars.eVar52}}</b></td>
<td><b>{{product._experience.analytics.customerDimensions.eVars.eVar56}}</b></td>
<td><b>${{product._experience.analytics.customerDimensions.eVars.eVar54}}</b></td>
</tr>
</tbody>
</table>
{{/each}}

Also, You need to check the path of the variables. I don't _experience.analytics.customerDimesntion.eVars.eVar52 is a right path. Generally, product list items contain an array of items related to the product data.

Manoj Find me on LinkedIn

N

navalksiAuthor

Level 2

Hi @_manoj_kumar_ @satheeskannak Thanks for your response, If i am using the alias with the path then editor is showing the below error and unable to find the paths