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Data storing

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  1. How can we store the profile data from the journey after the email was sent and can we use the same data for another journey?
  2. Assume the scenario [First email to be sent on 15th day and then second email on 30th day and third email on 90th day].How can we create this journey in AJO?[Detailed Explanation]
  3. Do we need to create a separate journey or in same journey[Detailed Explanation]?
1 Accepted Solution

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Correct answer by
Community Advisor

@Mailvizhi_Sakthivel 

  1. How can we store the profile data from the journey after the email was sent and can we use the same data for another journey?
    You need to create a schema for these data and you'll be saving data in your journeys
    DavidKangni_0-1697564882921.png

     

    DavidKangni_1-1697564988642.png

     

  2. Assume the scenario [First email to be sent on 15th day and then second email on 30th day and third email on 90th day].How can we create this journey in AJO?[Detailed Explanation]
    I will recommend to have each journey whether a read group to check your condition 
    DavidKangni_2-1697565222379.png

     

  3. Do we need to create a separate journey or in same journey[Detailed Explanation]?
    Yes, you need to create multiple journeys as profiles exited automatically a journey after 30 days.

David



David Kangni

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3 Replies

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Correct answer by
Community Advisor

@Mailvizhi_Sakthivel 

  1. How can we store the profile data from the journey after the email was sent and can we use the same data for another journey?
    You need to create a schema for these data and you'll be saving data in your journeys
    DavidKangni_0-1697564882921.png

     

    DavidKangni_1-1697564988642.png

     

  2. Assume the scenario [First email to be sent on 15th day and then second email on 30th day and third email on 90th day].How can we create this journey in AJO?[Detailed Explanation]
    I will recommend to have each journey whether a read group to check your condition 
    DavidKangni_2-1697565222379.png

     

  3. Do we need to create a separate journey or in same journey[Detailed Explanation]?
    Yes, you need to create multiple journeys as profiles exited automatically a journey after 30 days.

David



David Kangni

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Level 3

Hi @DavidKangni is there any documentation available for storing the profile back after the email is sent?


we have to create a seperate journey for the 90 day. 

can we use that read segment and have a condition there after 90 day send the email. In AJO store the profile stays for 30 days only how can we do it for 90 days ?

 

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Community Advisor

Hi @MYSTERIOUSMAN 

I said profiles exited automatically a journey after 30 days. The profiles will still be there in AJO but a journey can't be longer than 30 days.

 

This means that an individual’s journey cannot last longer than 30 days. After the 30 day timeout period, the individual’s data is deleted.

 

In your case as example no profiles will receive the 30 days or 90 days communications if you use the same journey.

https://experienceleague.adobe.com/docs/journey-optimizer/using/orchestrate-journeys/create-journey/...

 

Thanks,

David

 



David Kangni