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Selliers
Selliers
Level 4
February 5, 2025
Solved

Creation of email fragments and Draft mode

  • February 5, 2025
  • 3 replies
  • 985 views

We can see that when we create new Fragments to be used in email they is created in a Draft mode. And when testing the email with Proofing, we cant se any differences it a Fragment is in Draft mode or in Published mode. We are therefor wondering what is the difference. Is the Draft node just used when the Fragment is run through a Journey, and that Draft mode is excluded from rendering when the mail is sent from the Journey? Or is there other things we have missed regarding this topic? 

Best answer by Selliers

It took me some time to do the final investigation around this topic. But after been working more and more with the fragments, and understanding the logic in edeting and pulishing a published fragment I see that it seems to be working fine. In the beginning I also was missing some access rights to publish that made this a little difficult to test.

3 replies

vraghav
Adobe Employee
vraghavAdobe Employee
Adobe Employee
February 6, 2025

@selliers Draft and Live statuses have been introduced with Journey Optimizer June release, all fragments created before this release have the Draft status, even if they are used in a journey or campaign. If you make any change to these fragments, you need to publish them to make them Live and propagate the changes to the associated campaigns and journeys. You also need to create a new journey/campaign version and publish it. 

 

Selliers
SelliersAuthor
Level 4
February 6, 2025

Thanks for the answer, but it really answer the question. You are just stating the facts, but not how it works. The question remains: Is Fragments run through a Journey, with Draft mode, excluded from rendering the mail while been sent? What is the purpose of the Draft status. 

KearaFausett
Adobe Employee
KearaFausettAdobe Employee
Adobe Employee
February 10, 2025

Hi @selliers, you aren't able to publish a journey with a draft state fragment in an action!

KotiSyamala
KotiSyamala
Level 5
February 23, 2025

There may be a gap between the launch and the lifecycle of fragments in existing sandboxes.

 

Once a fragment is published, it cannot be edited. Instead, a new draft version must be created, modified, and then published. The updated version will apply to all campaigns using the fragment.

Sukrity_Wadhwa
Community Manager
Sukrity_WadhwaCommunity Manager
Community Manager
April 2, 2025

Hi @selliers,

Were you able to resolve this query with the help of the provided solutions, or do you still need further assistance? Please let us know. If any of the answers were helpful in moving you closer to a resolution, even partially, we encourage you to mark the one that helped the most as the 'Correct Reply.'
Thank you!

Sukrity Wadhwa
Selliers
SelliersAuthorAccepted solution
Level 4
June 19, 2025

It took me some time to do the final investigation around this topic. But after been working more and more with the fragments, and understanding the logic in edeting and pulishing a published fragment I see that it seems to be working fine. In the beginning I also was missing some access rights to publish that made this a little difficult to test.

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    June 19, 2025

    Thanks, @selliers for sharing the update!

    Sukrity Wadhwa
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