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SOLVED

combine two FAC audiences in AJO to read attributes

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Level 3
In FAC if there are two audiences, and AJO requires reading attributes from each FAC audience . Currently AJO has limitation of reading one audience per journey. Thinking of creating master audience in FAC which combines both FAC audiences into single. Are there any better approaches to handle this in FAC level or AJO level ? Does AJO provide ability to combine multiple FAC audiences into to single audience in order to read their attributes
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Correct answer by
Community Advisor

@Pradeep-Jaiswal You have two options. First you mentioned using the FAC combine audience option. Another thing is that AJO can't combine audiences like FAC, so instead, use the audience builder's Build rule option to include the audiences (audience of audiences).

Thanks, Sathees

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3 Replies

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Correct answer by
Community Advisor

@Pradeep-Jaiswal You have two options. First you mentioned using the FAC combine audience option. Another thing is that AJO can't combine audiences like FAC, so instead, use the audience builder's Build rule option to include the audiences (audience of audiences).

Thanks, Sathees

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Level 3

does FAC support creating audience of audiences ?

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Community Advisor

No. Use the audience builder "build rule" option if that works for your needs.

Thanks, Sathees