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raj_mandalapu
raj_mandalapu
Level 7
March 13, 2025
Solved

Channel configurations not showing in journey actions

  • March 13, 2025
  • 2 replies
  • 511 views

I created three channels those are content card, web and code , but in journey actions settings those are not listed out , if anyone come across this situation please let me know 

 

Waited almost 18hrs still not appearing

Those are listed out in campaigns configurations

 

 

 

Best answer by AJODev

Hello @raj_mandalapu .

 

Currently am also facing same issue, i got know that we have to wait 2 to 3 business days to show in marketing configuration.

 

Thanks

AJO Dev

2 replies

SatheeskannaK
Community Advisor
SatheeskannaKCommunity Advisor
Community Advisor
March 13, 2025

@raj_mandalapu It's weird that it's not showing for you in journeys. I want to make sure all the configurations are active. Of course, I understand that if it's not active, it won't be showing for you in campaigns. One more thing cross-verify the permissions, and if everything looks good, probably open an adobe support ticket

Thanks, Sathees
    A
    AJODevAccepted solution
    Level 4
    March 14, 2025

    Hello @raj_mandalapu .

     

    Currently am also facing same issue, i got know that we have to wait 2 to 3 business days to show in marketing configuration.

     

    Thanks

    AJO Dev

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