Audience count variation in AEP and AJO

Forum|Forum|10 months ago
March 6, 2025
2 replies
588 views

Hi Team,

Why there is count difference in AEP and AJO?

Example - There are 10K audience count in AEP but in Journey the read audience has only 500 audience count. Where the other audience are getting drop. All the criteria are applied and namespace is also matching.

Regards

Journey Optimizer

Best answer by Anuhya-Y

@yashwanthpo profile snapshot is a system generated dataset.

count records

SELECT count()
FROM profile_snapshot_export_ID -- replace export id
WHERE segmentMembership['ups']['segment ID'] IS NOT NULL
AND segmentMembership['ups']['segment ID']['status'] IN ('realized')

checkout the links for more info https://experienceleague.adobe.com/en/docs/experience-platform/dashboards/query

https://experienceleaguecommunities.adobe.com/t5/real-time-customer-data-platform/profile-snapshot-and-segment-qualification-troubleshooting/ba-p/698998

Anuhya-Y

Community Advisor

@yashwanthpo

May I know the audience evaluation type which is used in the journey?

when the Read Audience activity is used, profiles are selected from the profile snapshot data. Cross check the count of the audience for that segment mebership in profile_snapshot_export dataset.

Y

YashwanthPoAuthor

Level 2

May I know the audience evaluation type which is used in the journey? Batch Evaluation

Where I can find the profile_snapshot_export dataset. Can I query this dataset?

Thank you.