Alternate Solution form IF/ELSE

Forum|Forum|1 year ago
May 3, 2024
2 replies
1146 views

Hi @mohan_dugganab @satheeskannak @anuhya-y @arpan-garg @ivanmi1

I have to deliver a personalized message in the email body in a scenario where I have 50 different names. Is there another approach we can use instead of IF/ELSE, or is there a method we can optimize the IF/ELSE Condition?

Journey Optimizer

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Best answer by Anuhya-Y

@mysteriousman

Try to incorporate the offer decision in the email.

Create 50 offers with suitable representations/content and eligibility. Create a decision scope and associate 50 offers, calling the decision scope in email.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/offer-decisioning/create-manage-activities/create-offer-activities

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/offer-decisioning/get-started-decision/offers-e2e#insert-decision-in-email

Mohan_Dugganab

Adobe Employee

Did you take a look at the dynamic content feature ? https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/dynamic/get-started-dynamic-content

M

MYSTERIOUSMANAuthor

Level 4

Yes, but it can take a while to create different templetes for 50 or more people.

I

IvanMi1

Adobe Employee

I'm not sure i properly understand your usage here. Is the attribute coming from an event payload? Why is the name not part of that payload directly?

Anuhya-Y

Accepted solution

Community Advisor

@mysteriousman

Try to incorporate the offer decision in the email.

Create 50 offers with suitable representations/content and eligibility. Create a decision scope and associate 50 offers, calling the decision scope in email.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/offer-decisioning/create-manage-activities/create-offer-activities

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/offer-decisioning/get-started-decision/offers-e2e#insert-decision-in-email

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