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AJO price drop best practice

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Level 7

I would like to implement that scenario for a customer. I am curious if such a price-drop event is recognized:

a) internally by a platform. AEP somehow through datadisteller or other service (?) recognize that there was a change in price

b) event from an external platform which triggers event in AJO and then journey

 

What is your experience?

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Correct answer by
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@Michael_Soprano 

I can think of 2 ways.

  • If AJO needs to recognize the price drop, create a journey with a scheduler, followed by datasource which pulls the current price with the help of an external API, followed by a condition to check price < XYZ amount.

 

Data source https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/configure-journeys/...

 

  • If the external system can recognize the price drop and send an event to AEP, Storing the price drop data  in a non -profile enabled dataset, using the business event in AJO, can trigger a journey.

 

Business event https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/configure-journeys/...

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Correct answer by
Community Advisor

@Michael_Soprano 

I can think of 2 ways.

  • If AJO needs to recognize the price drop, create a journey with a scheduler, followed by datasource which pulls the current price with the help of an external API, followed by a condition to check price < XYZ amount.

 

Data source https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/configure-journeys/...

 

  • If the external system can recognize the price drop and send an event to AEP, Storing the price drop data  in a non -profile enabled dataset, using the business event in AJO, can trigger a journey.

 

Business event https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/configure-journeys/...