AJO Journey: Need help to export final segmentation results to a CSV file.

[IrisCo2]

I need some help with exporting the final segmentation results from a journey I've built in Adobe Journey Optimizer (AJO) to a CSV file.

This journey incorporates audience conditions and exclusions to precisely target the desired segment, fulfilling specific business requirements. However, I'm encountering difficulty in exporting this final, refined segmentation as a CSV file and delivering it to an SFTP server.

I know Direct Mail can do something similar for campaigns, but this is a journey, not a campaign.

Any tips or tricks would be awesome!! Thank you!

[SatheeskannaK · Accepted solution]

@IrisCo2 You can't do this in the journey. Rather, consider using an audience composition to get the desired audience and export that as a CSV to an SFTP server. Another approach would be using a query service to pull the journey records and export them as a CSV file to an SFTP server.

[IrisCo2]

Thanks Sathees! 🙂

[DavidKangni]

@IrisCo2 
If If you org own CJA and you have access to a CJA product profile, you can create audience and export as a csv to destinations
Create an Audience from reporting data 

Thanks,

David