AJO - CRM | Community
Skip to main content
M
Adobe Employee
MatteMaAdobe Employee
Adobe Employee
August 22, 2023
Solved

AJO - CRM

  • August 22, 2023
  • 1 reply
  • 991 views

Hi all, one of my clients asking me the below questions and I wonder if you have any specific documentation in relation to the topics? Thanks,M

 

1) Understanding of how AJO will revolutionize the way we work with CRM, more precisely :  

  •  How does AJO better support the user journey of the "future", which is more personalized, real-time and generally relevant?
  • How can AJO take us to the next CRM level?

2) Brief introduction to the channels that AJO supports. How do you see AJO as a central customer journey management tool involving channels that are NOT part of the AJO?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by MatteMa

Thanks @akshaaga , do you have anything specific related to AJO/CRM? Matteo

1 reply

akshaaga
Adobe Employee
akshaagaAdobe Employee
Adobe Employee
August 24, 2023

@mattema ,

Adobe Journey Optimizer is an agile and scalable application for creating and delivering personalized, connected, and timely customer experiences across any app, device, or channel.

Customer can go through - https://experienceleague.adobe.com/docs/journey-optimizer/using/get-started/get-started.html?lang=en to learn about the key capabilities and how they support the user journey.

 

 Journey Optimizer supports email, push, and SMS Channels.

M
Adobe Employee
MatteMaAdobe EmployeeAuthorAccepted solution
Adobe Employee
August 24, 2023

Thanks @akshaaga , do you have anything specific related to AJO/CRM? Matteo

Terms & ConditionsAccessibility statement

Loading footer...