Hi all, one of my clients asking me the below questions and I wonder if you have any specific documentation in relation to the topics? Thanks,M
1) Understanding of how AJO will revolutionize the way we work with CRM, more precisely :
2) Brief introduction to the channels that AJO supports. How do you see AJO as a central customer journey management tool involving channels that are NOT part of the AJO?
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Thanks @akshaaga , do you have anything specific related to AJO/CRM? Matteo
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@MatteMa ,
Adobe Journey Optimizer is an agile and scalable application for creating and delivering personalized, connected, and timely customer experiences across any app, device, or channel.
Customer can go through - https://experienceleague.adobe.com/docs/journey-optimizer/using/get-started/get-started.html?lang=en to learn about the key capabilities and how they support the user journey.
Journey Optimizer supports email, push, and SMS Channels.
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Thanks @akshaaga , do you have anything specific related to AJO/CRM? Matteo
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