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AJO - Can custom actions be used in Campaigns as well, (not only in Journeys)?

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AJO - Can custom actions be used in Campaigns as well, (not only in Journeys)? If so how to add a custom action to a Campaign?

I have custom actions already created, which are currently used in a Journey. I am wondering whether I can use these custom actions in a Campaign. Please let me know, thanks, Zoe

1 Accepted Solution

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Correct answer by
Community Advisor

@Zoe_G Custom actions are only available during Journeys when orchestration is taking place. In other words, you can't use them in campaigns.

Thanks, Sathees

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Correct answer by
Community Advisor

@Zoe_G Custom actions are only available during Journeys when orchestration is taking place. In other words, you can't use them in campaigns.

Thanks, Sathees