Hello all,
So I'm creating a Journey that's using a Unitary event to start the Journey. Once the Journey starts, there's a 2 day wait and then I need to run a condition activity to confirm if the profile has consent to send an email.
When trying to configure the condition - it only maps to the Prospect schema. Wondering if this is something that OOTB, or can it be changed so I can access the Core profile table?
Solved! Go to Solution.
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@montezh2001 You've got a custom consents object set up in the Prospect profile. That's why you're seeing the Prospect schema consents object included via the datasource. You can configure to choose OOTB fields. If you'd prefer to use the out-of-the-box consent object, just choose it from the ExperiencePlatform datasource (administration -> configurations -> datasources -> ExperiencePlatform -> ProfileFieldGroup) to display it in the journey condition activities. No matter which consent object you go with, just ensure it's been utilized to obtain customer consent.
@montezh2001 You've got a custom consents object set up in the Prospect profile. That's why you're seeing the Prospect schema consents object included via the datasource. You can configure to choose OOTB fields. If you'd prefer to use the out-of-the-box consent object, just choose it from the ExperiencePlatform datasource (administration -> configurations -> datasources -> ExperiencePlatform -> ProfileFieldGroup) to display it in the journey condition activities. No matter which consent object you go with, just ensure it's been utilized to obtain customer consent.
@SatheeskannaK - Thank you. This works.