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Adobe Summit 2022 | Adobe Journey Optimizer Session - Omnichannel Engagement with Adobe Journey Optimizer




Session - Omnichannel Engagement with Adobe Journey Optimizer

Never has there been more opportunity for brands to reimagine how they engage with customers across the complete lifecycle. Customers expect experiences to be consistent, contextual, and personal—whether they’re at home browsing a website, speaking to customer service, opening their loyalty app during an event, or receiving an email marketing promotion. Adobe Journey Optimizer helps brands meet customers wherever they are in their journeys and deliver the right engagement when its most valuable to the customer.

In this session, learn about:

  • The future of customer engagement and its impact on customer loyalty
  • How to unify inbound and outbound channels for consistent, contextual, and personal experiences
  • The latest innovations we’re bringing to Adobe Journey Optimizer

Session Schedule

Tuesday, Mar 15 | 12.30 PM - 1:00 PM PST

Wednesday, Mar 16 | 3:30 AM - 4:00 AM PST

Wednesday, Mar 16 | 8:30 PM - 9:00 PM PST


Bridgette Darling, Sr. Product Marketing Manager, Adobe

Ben Tepfer, Sr. Technical Evangelist, Adobe


Adobe Journey Optimizer

Full Schedule

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