Issue: Delayed Document Preview in EDS Adobe System using Adobe Sidekick | Community
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R
RiteshPa2
February 13, 2025
Solved

Issue: Delayed Document Preview in EDS Adobe System using Adobe Sidekick

  • February 13, 2025
  • 4 replies
  • 623 views

In the context of Adobe's document-based EDS, a client is able to make changes to a document, preview those changes, and then publish the document. For this particular project, the document being used is hosted on SharePoint. The workflow is supposed to function as follows:

  1. Edit: Changes are made to the document (in this case, a Word document).
  2. Preview: The changes are previewed using the Adobe Sidekick extension
  3. Publish: Once satisfied with the preview, the document is published.

 

The Issue

While working through this process, we’ve noticed that after making changes to the document, the preview does not always reflect these changes immediately. Often, after clicking "Preview," the new content does not appear right away, requiring multiple attempts before the changes are visible. This delay is problematic, particularly for client demonstrations, where immediate feedback is crucial for showcasing the tool’s functionality and reliability.

Any solutions to this would be much appreciated, thank you

 

Best answer by Mohit_KBansal

Sidekick has been enhanced recenly to overcome several issues, including slowness and preview.

Use the latest version of sidekick [1], ie. 7.13.5 released on 25 June.

 

[1] https://chromewebstore.google.com/detail/aem-sidekick/igkmdomcgoebiipaifhmpfjhbjccggml 

[2] https://www.aem.live/docs/sidekick 

4 replies

AshwiniSathe1
AshwiniSathe1
Level 3
March 4, 2025

@riteshpa2 Sometimes it takes time to reflect the updates on preview. Can you try refreshing the document once the changes made and then preview it, it should reflect those changes after the document refresh.

Hope this helps.

    kautuk_sahni
    Community Manager
    kautuk_sahniCommunity Manager
    Community Manager
    March 5, 2025

    @riteshpa2 Did you find the suggestion helpful? Please let us know if you need more information. If a response worked, kindly mark it as correct for posterity; alternatively, if you found a solution yourself, we’d appreciate it if you could share it with the community. Thank you!

    Kautuk Sahni
    Sid_Gour
    Sid_Gour
    Level 3
    March 19, 2025

    Hi @riteshpa2 ,

    It should be Edit-->Update-->Preview--> Publish

    Updates would reflect immediately unless there is some network issue.

    Thanks,

    Sid

      Mohit_KBansal
      Adobe Employee
      Mohit_KBansalAdobe EmployeeAccepted solution
      Adobe Employee
      July 1, 2025

      Sidekick has been enhanced recenly to overcome several issues, including slowness and preview.

      Use the latest version of sidekick [1], ie. 7.13.5 released on 25 June.

       

      [1] https://chromewebstore.google.com/detail/aem-sidekick/igkmdomcgoebiipaifhmpfjhbjccggml 

      [2] https://www.aem.live/docs/sidekick 

        A
        Abhishek_AnandTh
        Level 3
        August 6, 2025

        hi @mohit_kbansal ,

         

        the new sidekick chrom extension link is not updated in the EDS forms tutorial

         

        https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/edge-delivery/build-forms/getting-started-edge-delivery-services-forms/tutorial 

         

        it still links to old chrome extension.

         

        Can this be updated? as people will get confused on different chrome extensions.

         

        thanks.

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