How to Streamline Content Change Requests Using AEM Forms Integrated with AEM Sites?

[ParnianSh]

Hello,

I’m looking to streamline the process of managing content change requests for our website, which is hosted on Adobe Experience Manager (AEM) Sites. Currently, employees at our company send requests (e.g., changes to copy or images) via email to the author of the page, which can be inefficient and difficult to track.

I’m considering using AEM Forms to create a centralized request system where employees can submit change requests through a form hosted on our internal intranet. I would like this form to integrate seamlessly with AEM Sites and trigger workflows to route requests to the appropriate content authors for review and implementation. Employees do not have access to AEM, so the solution needs to work externally (via intranet) but manage tasks and submissions internally within AEM.

I'd appreciate some guidance on this matter and knowing if this is the right way to go or if Adobe offers a different solution to solve this problem.

Thanks.

[Vijay_Kumar_Jalagari]

If customer have Adobe Workfront then they use it for project management and approval flow, more details in

https://adapt.to/2024/schedule/aem-universal-editor-integration-with-workfront

[syamav86019107]

How are these content reviewers viewing the content currently? Are they using the preview tier?
Once they have the list of changes to be suggested, do they plan to submit a form on publish anonymously?

The form data submitted (changes in content) can be made available using AEM Inbox - which is available only on author and for logged in users. Once the changes are made, they can finish the task and also publish the page for preview by reviewers (manually or using a workflow step).