DTM: Element Exists Trigger doesn't always fire rule | Community
Skip to main content
craigdscribner
craigdscribner
Level 2
October 16, 2015

DTM: Element Exists Trigger doesn't always fire rule

  • October 16, 2015
  • 1 reply
  • 9261 views

Any idea why DTM won't fire more than once for me on the "Element Exists" rule? There is a span element that pops up whenever I want this rule to fire, and DTM's own notifications detects its existence, but for some reason the rule won't fire after the first time.

I've tried every combination of Bubbling options I can think of.

Take a look at my console notifications:

[img]element-exists-only-fires-rule-once.gif[/img]

The part highlighted in Red is the part I want to fire each time. See how the same sequence later stops with DTM saying to me: "yep, it's there..."

Thanks for your help!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

WhoaShekhar
WhoaShekhar
Level 10
October 16, 2015

Hi There,

Thanks for reaching out to Adobe Community.

Please accept my apologies for the inconvenience caused. I would request you to kindly go through the below troubleshooting article and see if that helps:

https://marketing.adobe.com/resources/help/en_US/dtm/c_Troubleshooting.html

Thanks!

craigdscribner
craigdscribnerAuthor
Level 2
October 16, 2015

It did not help. That document is very generic, and the inconsistencies it addresses are those where the code doesn't have time to fire (such as when you're capturing data on a click). There is no click here, we're just looking for the rule to fire when the element exists. It happens the first time it's detected, and then when it's detected again, it does not happen.

Rudi-Shumpert
Adobe Employee
Rudi-ShumpertAdobe Employee
Adobe Employee
October 16, 2015

Craig,

Is there a url where we can see this happening ?

-Rudi

Terms & ConditionsAccessibility statement

Loading footer...