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SOLVED

unsubscribe

alec_dunn
Level 1
Level 1

You are charging me for a service I do not want. Please unsubscribe me. Thank you.

1 Accepted Solution
Adobo_Supportus
Correct answer by
Level 7
Level 7

Ah ok, that's part of Adobe Acrobat. You should be able to contact their Customer Care team about it here https://helpx.adobe.com/contact.html?step=APRO-APAP-APCC-ACRO-CPDF-ECHP-acrobat_membership-account-p...

or

you can read about options for doing it yourself here https://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-services.html

If you still have questions you can always post to Adobe Acrobat's community here https://forums.adobe.com/community/adobe_reader_forums

Best,

Laurel

View solution in original post

4 Replies
alec_dunn
Level 1
Level 1
Alec Dunn wrote... You are charging me for a service I do not want. Please unsubscribe me. Thank you.    
Adobo_Supportus
Level 7
Level 7

Hey Alec,

What specific service are you being charged for that you do not want? This will help us know how to help you get it resolved.

 

-Laurel

alec_dunn
Level 1
Level 1

Dear Laurel,

        The service is called something like Export/PDF

                   Alec Dunn 

Adobo_Supportus
Correct answer by
Level 7
Level 7

Ah ok, that's part of Adobe Acrobat. You should be able to contact their Customer Care team about it here https://helpx.adobe.com/contact.html?step=APRO-APAP-APCC-ACRO-CPDF-ECHP-acrobat_membership-account-p...

or

you can read about options for doing it yourself here https://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-services.html

If you still have questions you can always post to Adobe Acrobat's community here https://forums.adobe.com/community/adobe_reader_forums

Best,

Laurel

View solution in original post