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guys90272422
Level 2
August 11, 2017
Solved

Script for mobile site

  • August 11, 2017
  • 12 replies
  • 6944 views

I am new in this forum, so a basic question . We got this script to enter in our website and I get many statistics, but only for the basic /fr/ site.

HEADER : <script src="//<"http://assets.adobedtm.com/bbcf1926d872997a7934ffbbdf062faa3e07ecd5/satelliteLib-b3df986876bb307f2b1b7e8a6f1ed60f5b719fbe.js" target="_blank">assets.adobedtm.com/bbcf1964368906667777799990.js"></script>

END : <script type="text/javascript">_satellite.pageBottom()</script>

But we have also EN site , same url , but  /en at the end.

Where can I can define this  ? Or I need a new specific script ?

Other question, can I integrate the same script in our mobile site (not responsive) , who use the same url , but m instead of www before it ?

Thanks for your help.

GUY

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    Best answer by Urs_Boller

    im thinking of 3 reasons:

    1) no dtm loaded

    is dtm loading on /en/ site? open web browser console on /en/ site and type

    _satellite.buildDate

    do you get a valuenor error/empty?

    2) javascript error

    if you relode the page and look at console, do you have any js-errors?

    3) page load rule condition

    do you have any conditions on the "page load rule" which affect that the tracking call doesn't fire on /en/ sites?

    12 replies

    A
    andreis65119307
    Level 3
    August 11, 2017

    Hi,

    That's a DTM script which basically should work on both websites.

    It can also be used on mobile websites.

      G
      guys90272422Author
      Level 2
      August 11, 2017

      Hi

      Thanks, concerning the EN extension at the end of website URL, as I have no statistics on EN site. What and where to launch statistics on EN site ?

      Urs_Boller
      Community Advisor
      Urs_BollerCommunity AdvisorAccepted solution
      Community Advisor
      August 11, 2017

      im thinking of 3 reasons:

      1) no dtm loaded

      is dtm loading on /en/ site? open web browser console on /en/ site and type

      _satellite.buildDate

      do you get a valuenor error/empty?

      2) javascript error

      if you relode the page and look at console, do you have any js-errors?

      3) page load rule condition

      do you have any conditions on the "page load rule" which affect that the tracking call doesn't fire on /en/ sites?

        jantzen_b
        Adobe Employee
        jantzen_bAdobe Employee
        Adobe Employee
        August 14, 2017

        It may be a problem with your web property settings. Have a look at the video on this documentation page. Specifically, around the 3:40 mark. They show the settings for subdomains and multiple domains. The video itself is a few years old, but 90% of the content is still relevant.

        The other replies are also great things to check. If all else fails, you can always have a supported user contact customer care.

        G
        guys90272422Author
        Level 2
        August 25, 2017

        Thanks the EN site statistics are available, BUT NOTHING on the sub pages /stat/  other server but DTM scrupt is included on that pages also. But can be done to acticivate it ?

        http://www.statistiques.public.lu/stat/ReportFolders/ReportFolder.aspx?IF_Language=eng&MainTheme=2&FldrName=1

        Thanks

        jantzen_b
        Adobe Employee
        jantzen_bAdobe Employee
        Adobe Employee
        August 25, 2017

        The URL you provided (http://www.statistiques.public.lu/stat/ReportFolders/ReportFolder.aspx?IF_Language=eng&Mai nTheme=2&FldrName=1) does appear to have DTM deployed correctly.

        When I try and access the DTM object in the console (_satellite) I get an error indicating it is not defined. A quick glance at the source code revealed the header embed code had a problem.

        The code being deployed is

        <script src="//assets.adobedtm.com/bbcf1926d872997a7934ffbbdf062faa3e07ecd5/satelliteLib-b3df986876bb307f2b1b7e8a6f1ed60f5b719fbe.js<http://assets.adobedtm.com/bbcf1926d872997a7934ffbbdf062faa3e07ecd5/satelliteLib-b3df986876bb307f2b1b7e8a6f1ed60f5b719fbe.js>"></script>

        Where the code that should be deployed for production is:

        <script src="//assets.adobedtm.com/bbcf1926d872997a7934ffbbdf062faa3e07ecd5/satelliteLib-b3df986876bb307f2b1b7e8a6f1ed60f5b719fbe.js"></script>

        You can see there is a bit of extra content in the script link. Try updating your embed code to see if that fixes the issue.

        G
        guys90272422Author
        Level 2
        September 7, 2017

        Thanks, I deleted the http part of the script, and we have now data on the subfolder /stat/, but only on first level with reportfolders dynamic URL, but the subpages (where the same new script is deployed) with the different tables have no analytics data ??

        http://www.statistiques.public.lu/stat/TableViewer/tableView.aspx?ReportId=12853&IF_Language=eng&MainTheme=2&FldrName=1

        What is missing there ?

        jantzen_b
        Adobe Employee
        jantzen_bAdobe Employee
        Adobe Employee
        September 8, 2017

        I am seeing an analytics beacons on the link you provided (http://www.statistiques.public.lu/stat/TableViewer/tableView.aspx?ReportId=12853&IF_Langua ge=eng&MainTheme=2&FldrName=1)

        1 Request Displayed
        #1 - SiteCatalyst Image 400 chars
        Third Party Cookiesctie.d3.sc.omtrdc.net
        Report Suite ID(s)ctiestatistiques
        Version of CodeJS-1.7.0-D6L7
        Query String Beginning1
        Sent From JavaScript File?1
        pf=1
        Date/TimeSeptember 8, 2017 at 9:02 AM
        Dynamic Copy of: D=
        Visitor ID1A14C957E5471753-29BBBBDF87F923FC
        charSetUTF-8
        Current URLhttp://www.statistiques.public.lu/stat/TableViewer/tableView.aspx?ReportId=12853&IF_Language=eng&MainTheme=2&FldrName=1
        currencyCodeEUR
        Screen Resolution3840x2160
        Color Depth24
        JavaScript Version1.6
        JavaScript EnabledN
        Cookies SupportedY
        Browser Width1920
        Browser Height1522
        Query String End1

        Is this not what you are seeing on your end? If you aren't seeing this on your end, you may need to clear out your cache/cookies.

        If I've misunderstood and the link provided was not the page you are experiencing issues with, please provide me with the link to the page in question.

        Thanks,
        Jantzen

        G
        guys90272422Author
        Level 2
        September 13, 2017

        Yes, this is the good URL (and the script is inside), but on the result pages (pages hits,....)  under ANALYTICS we only find data on the basic URL, not the the diiferent tables with dynamic URL (as the example just mentionned).

        What to do have the analytics data on all the 800  URL's?

        Thanks

        GS

        jantzen_b
        Adobe Employee
        jantzen_bAdobe Employee
        Adobe Employee
        September 13, 2017

        I'm not sure I understand where the "results pages" are. Can you give me instructions to get to those pages?

        If your finding data in Analytics on those pages, your analytics is receiving a beacon from those pages. If the data is only the basic page data, it is likely just the default page load beacon. If you need more than just the default information, you'll want to setup rules in DTM that extract and send the required information.

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