_satallite is not defined | Community
Skip to main content
A
adityaw7333788
Level 2
December 16, 2017
Solved

_satallite is not defined

  • December 16, 2017
  • 2 replies
  • 1774 views

I am trying to  implement Adobe analytics in AEM  Geometrixx sites using DTM. I have followed all the necessary steps to implement adobe analytics in AEM Geometrixx site as referred in this  link(excluding target configuration). I  have done this steps before few days , at that time it was working fine. Now it shows me the error as _satallite is not defined  on the applied page of Geometrixx. I had  tried the staging header and footer  code  and still its not working so I have tried  production header and footer code  as recommended to be placed  in head and  body of page .

Thank you.

Screenshot (6).png

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Best answer by jdonley

    This error means the DTM library (header tag) is not present at the time the browser executes the footer tag (_satellite.pageBottom).

    Possible reasons:

    • The header script tag is not output at all
    • Async and/or deferred attributes were added to the header tag so the DTM library which may cause timing issues between it loading vs. the footer code
    • The header script was changed to be dynamically output (e.g. with createElement/appendChild methods), which may also cause timing issues
    • Possible you have other code on the page overwriting _satellite object. This seems unlikely, but I have seen this happen before, with clients who attempt to make a dummy _satellite object as a placeholder or level of error prevention (but didn't quite code it correctly!)

    (Sidenote: If you did either 2nd or 3rd point, this is an unsupported DTM implementation).

    Not sure what else can be said here without further details / access to the site.

    2 replies

    J
    jdonleyAccepted solution
    Level 8
    December 18, 2017

    This error means the DTM library (header tag) is not present at the time the browser executes the footer tag (_satellite.pageBottom).

    Possible reasons:

    • The header script tag is not output at all
    • Async and/or deferred attributes were added to the header tag so the DTM library which may cause timing issues between it loading vs. the footer code
    • The header script was changed to be dynamically output (e.g. with createElement/appendChild methods), which may also cause timing issues
    • Possible you have other code on the page overwriting _satellite object. This seems unlikely, but I have seen this happen before, with clients who attempt to make a dummy _satellite object as a placeholder or level of error prevention (but didn't quite code it correctly!)

    (Sidenote: If you did either 2nd or 3rd point, this is an unsupported DTM implementation).

    Not sure what else can be said here without further details / access to the site.

      A
      adityaw7333788Author
      Level 2
      December 20, 2017

      Actually  in geometrixx website the property is applied in author mode but if I see the site in view as published mode then it shows me the error as _satallite is not defined. And I applied the same property to geometrixx media site. In the geometrixx media site this property is successfully applied in both "author mode as well as in preview mode".

      And in Published mode:

      Please help me with this issue. Thank you

      Terms & ConditionsAccessibility statement

      Loading footer...