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satishk38346838
satishk38346838
Level 2
June 10, 2016
Solved

Reg : Video Tracking in DTM

  • June 10, 2016
  • 4 replies
  • 2221 views

  Hi ...

I am not able to capture the video tracking(Start , end , % complete etc .. ) in DTM tool. I created one Event Based Rules ‘StartVideoTrack’  as below .

 

I am using HTML5 video in my webpage. When I am clicking on Video, not able to capture the values in the console.

Can you please suggest or any steps required to follow for video tracking.

Thanks & Regards,

Satish Kumar G

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Best answer by ParitMittal

Hi ,

Please specify and name of the tag you are going to track i.e. please update the Element or Tag Selector with "video#satish" instead of "#satish" and let us know if it is working or not.

If it doesn't work , Please send your account Details & Test URL of website so that we can test it at our end

Thanks & Regards

Parit Mittal

4 replies

ParitMittal
ParitMittalAccepted solution
Level 10
June 13, 2016

Hi ,

Please specify and name of the tag you are going to track i.e. please update the Element or Tag Selector with "video#satish" instead of "#satish" and let us know if it is working or not.

If it doesn't work , Please send your account Details & Test URL of website so that we can test it at our end

Thanks & Regards

Parit Mittal

satishk38346838
satishk38346838Author
Level 2
June 13, 2016

Hi Parit Mittal,

Now i changed 'video#satish' in element tag. But i am facing same issue( Not able to track) .

I am testing in local environment. I am not able to share you the details. If you have any documentation it's big help for us and if possible we will share you the web ex session for this issue.

If possible please share me you contact details privately. Thank you in advance.

Thanks & Regards,

Satish Kumar G

ParitMittal
ParitMittal
Level 10
June 13, 2016

Hi Sathish,

Please find below links to some of the documentation that might help you.

HTML 5 Video Tracking Using DTM :

http://www.searchdiscovery.com/blog/satellite-video-tracking-series-starting-with-html5-videos/

Troubleshooting Rule Issues :

https://marketing.adobe.com/resources/help/en_US/dtm/c_Troubleshooting.html

If the above documents doesn't help you then please share the webex session for the issue.

Thanks & Regards

Parit Mittal

satishk58537429
satishk58537429
June 13, 2016

Hi Parit Mittal,

After updating the Element or Tag Selector with "video#satish" instead of "#satish" , Now video events are firing properly. 
 
Thank you for your support.
 
Best Regards,
Satish Kumar G

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