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ruchitam1208080
ruchitam1208080
Level 2
August 28, 2018
Solved

Product values captured in report different compare to PROD and UAT

  • August 28, 2018
  • 4 replies
  • 5054 views

when product was addedd to a cart, the product string on PROD website was shown as " ;abc" in server call and "abc" was captured in product report for UAT reportsuite. However, when checked in the Production reportsuite, the product report shown "ABC".

Note - No processing rule was added.

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Best answer by ruchitam1208080

The answer is case- sentivity.Please find the below link:

Variable case sensitivity

4 replies

Kaushalendra
Adobe Employee
KaushalendraAdobe Employee
Adobe Employee
August 28, 2018

Hi ruchitam12080806​,

My best guess here is that some script in page is sending in the values with capital letters instead of lower case letters and hence reporting is showing it that way.

ruchitam1208080
ruchitam1208080Author
Level 2
August 30, 2018

even we assume that some script is sending the values in capital letters but how in the server call it is showing in lower case and when checked in adobe it's in the capital.

I have even checked in data feed - pre and post. In both, it is showing in capital letters.

lorriex
lorriex
Level 2
September 6, 2018

This is just a guess, Ruchitam, but if the value in the code is lower case, and in the debugger is lower case, but it is upper case in the report, maybe there is a processing rule or VISTA rule on the report suite?

ruchitam1208080
ruchitam1208080AuthorAccepted solution
Level 2
September 7, 2018

The answer is case- sentivity.Please find the below link:

Variable case sensitivity

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