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Bsmith320
Level 3
January 15, 2016
Solved

Non-English Labels DTM Rules section

  • January 15, 2016
  • 11 replies
  • 2574 views

I am working on creating events in the rules section and I noticed some of the labels are not in English. See attached file.

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Best answer by Bsmith320

1. I was seeing the issue in Chrome

2. after clearing my cache and cookies, the issue was corrected.

Bill

11 replies

ParitMittal
ParitMittal
Level 10
January 18, 2016

Hi Smith, 

In General , we have an Account Setting in DTM Interface where a user choose the desired language from the drop-down list. The user interface displays in the selected language. In the upper right corner of the dynamic tag management interface, click  > Account Settings and screen like below screen will be displayed. Please check whether the correct language option is selected or not.

If the correct language option has already been selected , Can you please let us know whether the label language problem exists only on the Rules section pages or on all pages of DTM Interface?.

Thanks & Regards

Parit Mittal

B
Bsmith320Author
Level 3
January 20, 2016

Parit,

The language is set for English. I am still seeing the non-english language.

Bill

taciac
taciac
Level 9
January 20, 2016

Hi Bill,

The interface should be pulling from the language setting. For this issue, I recommend opening a ticket with Customer Care for further investigation. In the ticket include the property name and an example rule where this occurs.  

Thank you,

Tacia

AliMaleki
AliMaleki
Level 4
January 21, 2016

I'm having the same issue as you.

taciac
taciac
Level 9
January 21, 2016

Hi Ali,

Does this happen on creation of a rule, or on editing a rule?

Thank you,

Tacia

taciac
taciac
Level 9
January 21, 2016

Hi Bill & Ali,

I haven't been able to recreate this issue on my end. It may only occur on a specific browser. Please provide the following: 

1 - Which browser(s) does the issue occur in?

2 - Does the issue persist after clearing cache & cookies?

Thank you,

Tacia

B
Bsmith320AuthorAccepted solution
Level 3
January 21, 2016

1. I was seeing the issue in Chrome

2. after clearing my cache and cookies, the issue was corrected.

Bill

taciac
taciac
Level 9
January 21, 2016

Bsmith320 wrote...

1. I was seeing the issue in Chrome

2. after clearing my cache and cookies, the issue was corrected.

Bill

 

 

That's great to hear. Thanks for the update.

 

-Tacia

alim93424919
alim93424919
January 21, 2016

Hi Tacia,

This was actually on the Adobe Tool global variables section.

At work I was using Firefox. On my home computer I don't have this issue (Firefox and Chrome).

Ali

taciac
taciac
Level 9
January 21, 2016

alim93424919 wrote...

Hi Tacia,

This was actually on the Adobe Tool global variables section.

At work I was using Firefox. On my home computer I don't have this issue (Firefox and Chrome).

Ali

 

Thanks for clarifying. Did clearing the cache and cookies resolve the issue?

Thanks!

Tacia

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