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I paid for the Acrobat Pro DC but don't have it; plus, I keep getting the ad to buy it when I already have! Also, I cannot find a phone number to speak with a human.
Since this particular forum is dedicated to Adobe Activation - Dynamic Tag Management, I'm afraid that we aren't much help. Please post your query in the Acrobat forum here https://forums.adobe.com/community/acrobat and they should be able to assist you.
Since this particular forum is dedicated to Adobe Activation - Dynamic Tag Management, I'm afraid that we aren't much help. Please post your query in the Acrobat forum here https://forums.adobe.com/community/acrobat and they should be able to assist you.