DTM - s_code Won't Propagate on Site

[OwlyChick]

I have inserted my s_code for my sites through the DTM interface as well as used the "Customize Page Code" section to capture values from my URLs to populate my s.pageName. I have checked and both my header and footer tags can clearly be seen on every page of my sites. However, the s_code is not present, nor is the code to capture the URL values. When I use the SiteCatalyst debugger, I get "no requests found". Any ideas? Could DTM be down? My site is on CQ5, so Adobe products should work with Adobe products, right?

[Ben_Bytheway]

Are you using your staging or production embed code?  If production, did you publish all your changes?

Have you verified that you put in your s_code as well as the AppMeasurement or H Code library in the "managed s_code" code editor in your Analytics tool?

If you open up your javascript console on your browser of the page(s) in question and type in _satellite and hit enter, do you get "undefined" or any error?

In your Analytics tool, do you have EU compliance checkbox checked?

Those are a few things than can cause this to happen...

[OwlyChick]

Thanks! 

1. I'm using production embed code and all changes are published - Check :)

2. Yes, everything is in the managed s_code library in the Analytics tools in DTM

3. I typed in _satellite in the console and got: Object {$data: function, uuid: 18, dataCache: Object, isArray: function, isObject: function…}

4. Yes, I have the EU compliance checkbox checked. Do I need to remove this??

THANK YOU!!!
 

[OwlyChick]

I removed the checkmark for EU compliance and that fixed it! YEAH!! 

However, what do I do if my sites are used by European customers as well? How do we abide by the EU data protection laws?

Thanks!

[Ben_Bytheway · Accepted solution]

You will want to follow the instructions here:

http://microsite.omniture.com/t2/help/en_US/dtm/general_settings_analyitcs.html

You will need to set the 

sat_track

cookie to "true" for every user.  I think it must be set manually by the user, but I am unfamiliar with what the law requires...sorry I can't help much there.

Thanks,

Ben