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SOLVED

DTM Issue - 404 error when trying to get to Approval Page of Rules

Cottageman1
Level 2
Level 2

Hi everyone, 

Has anyone here encountered this issue:  In one of our DTM properties, we have created a number of new rules.  When we try to get to the 'Approvals'  menu, we get a 404 error instead of the expected approvals menu page. 

Needless to say, this blocks us from proceeding with new rule implementation!

1 Accepted Solution
Cottageman1
Correct answer by
Level 2
Level 2

Hi Jantzen,
Seems to be a server issue.  I have been able to intermittently get to the approvals section by modifying rules and resubmitting for approval.  Weird.
Thanks,
Chris
 

View solution in original post

3 Replies
jantzen_belliston-Adobe
Community Manager
Community Manager

Hi,

I haven't heard of this issue before. Have you tried logging out of DTM and logging back in? Also, you may want to run a quick verification on permissions for your user.

Cheers,
Jantzen

Cottageman1
Correct answer by
Level 2
Level 2

Hi Jantzen,
Seems to be a server issue.  I have been able to intermittently get to the approvals section by modifying rules and resubmitting for approval.  Weird.
Thanks,
Chris
 

View solution in original post

ParitMittal
Level 10
Level 10

Hi Chris,

Is the above issue still observed ?. If yes, Please do let us know so that we can further look into the same.

Thanks & Regards

Parit Mittal