DTM Issue - 404 error when trying to get to Approval Page of Rules | Community
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C
Cottageman1
Level 2
March 2, 2017
Solved

DTM Issue - 404 error when trying to get to Approval Page of Rules

  • March 2, 2017
  • 3 replies
  • 1382 views

Hi everyone, 

Has anyone here encountered this issue:  In one of our DTM properties, we have created a number of new rules.  When we try to get to the 'Approvals'  menu, we get a 404 error instead of the expected approvals menu page. 

Needless to say, this blocks us from proceeding with new rule implementation!

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Best answer by Cottageman1

Hi Jantzen,
Seems to be a server issue.  I have been able to intermittently get to the approvals section by modifying rules and resubmitting for approval.  Weird.
Thanks,
Chris
 

3 replies

jantzen_b
Adobe Employee
jantzen_bAdobe Employee
Adobe Employee
March 2, 2017

Hi,

I haven't heard of this issue before. Have you tried logging out of DTM and logging back in? Also, you may want to run a quick verification on permissions for your user.

Cheers,
Jantzen

C
Cottageman1AuthorAccepted solution
Level 2
March 2, 2017

Hi Jantzen,
Seems to be a server issue.  I have been able to intermittently get to the approvals section by modifying rules and resubmitting for approval.  Weird.
Thanks,
Chris
 

ParitMittal
ParitMittal
Level 10
March 9, 2017

Hi Chris,

Is the above issue still observed ?. If yes, Please do let us know so that we can further look into the same.

Thanks & Regards

Parit Mittal

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