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jenniferm911063
June 13, 2017
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DTM > Report Suites > 2 different Adobe Accounts

  • June 13, 2017
  • 1 reply
  • 663 views

Is it possible to point DTM (under company ABC) to an Adobe Analytics report suite that is housed under a different company/account (company DEF)?  And, if so, how?

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Best answer by jantzen_b

Hi,

Yes, you can place any RSID you'd like in the report suite field within DTM. The dropdown will auto populate with RSIDs that are connected to the same Experience Cloud Organization if your user is authenticated and linked to the Experience Cloud.

With that said, you should be careful with cross Experience Cloud deployments as the Marketing Cloud ID service is tied back to the Experience Cloud org that your solution is linked to. For example, I would not recommend using an RSID that belongs to a different Experience Cloud org if you have the ID service tool deployed on the same DTM instance. This is because the ID service tool was likely deployed with the Experience Cloud Org ID that is linked to the DTM company, not the Experience Cloud Org ID that is linked to the other Analytics company where the report suite belongs.

I know this can be a bit confusing so please let me know if you have additional questions.

Cheers,
Jantzen

1 reply

jantzen_b
Adobe Employee
jantzen_bAdobe EmployeeAccepted solution
Adobe Employee
June 13, 2017

Hi,

Yes, you can place any RSID you'd like in the report suite field within DTM. The dropdown will auto populate with RSIDs that are connected to the same Experience Cloud Organization if your user is authenticated and linked to the Experience Cloud.

With that said, you should be careful with cross Experience Cloud deployments as the Marketing Cloud ID service is tied back to the Experience Cloud org that your solution is linked to. For example, I would not recommend using an RSID that belongs to a different Experience Cloud org if you have the ID service tool deployed on the same DTM instance. This is because the ID service tool was likely deployed with the Experience Cloud Org ID that is linked to the DTM company, not the Experience Cloud Org ID that is linked to the other Analytics company where the report suite belongs.

I know this can be a bit confusing so please let me know if you have additional questions.

Cheers,
Jantzen