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SOLVED

Adobe DTM - No Tracking Request sent when cookies disabled

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Level 1

Hello,

I'm new to Adobe DTM and still learning about how it works. I created a testpage with data layer and configured rules to track with Adobe Analytics. It works as long as cookies are enabled. When I disable cookies (all cookies, also FPC), I don't get any tracking requests. My question: Is a cookie required to have DTM working or is a setup to be done to have it working when cookies are not accepted?

Thanks in advance!

Andreas

1 Accepted Solution

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Correct answer by
Level 5

Hi

Please make sure there is no javascript error on the page.Use debugger to verify the image request.

You can use <No Script > tags to trigger image on the page where cookies/beacon are disable.

 

Regards

Devinder

View solution in original post

0 Replies

Avatar

Correct answer by
Level 5

Hi

Please make sure there is no javascript error on the page.Use debugger to verify the image request.

You can use <No Script > tags to trigger image on the page where cookies/beacon are disable.

 

Regards

Devinder