List of Audiences knowing the Marketing Cloud ID Service ? | Community
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jorgefdez205
Level 2
July 26, 2016
Solved

List of Audiences knowing the Marketing Cloud ID Service ?

  • July 26, 2016
  • 3 replies
  • 3086 views

Hi

It's possible to get the list of audiences for a user Knowing his Visitor Id (using JavaScript or using an interface), How can i do it???

My real problem is that I created an Audience in AA and shared it to Target but when I used this audience in an activity, nothings change, only the default view is showed??

 

Can someone help me on this??

Thanks

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Best answer by taciac

There isn't a way to manually see all the audiences for a specific visitor ID. However, you can use mboxTrace to get a better view of what's happening. There is more information on mboxTrace here: https://marketing.adobe.com/resources/help/en_US/tnt/help/c_content_trouble.html

Best,

Tacia

3 replies

taciac
Level 9
July 26, 2016

Hi,

Thanks for reaching out. Is this the same issue as this post - http://help-forums.adobe.com/content/adobeforums/en/marketing-cloud-forum/audiences.topic.html/forum__notr-hi_i_createdan.html? I believe that should answer your question - if not let me know.

Thanks!

Tacia

jorgefdez205
Level 2
July 26, 2016

Hi and thanks for the answer,

Actually it's similar but I did not find any doc about:

it's possible to get the list of audiences for a user Knowing his Visitor Id (using JavaScript or using an interface), How can i do it (manually)???

THANKS!!!!!!!!!

taciac
taciacAccepted solution
Level 9
August 1, 2016

There isn't a way to manually see all the audiences for a specific visitor ID. However, you can use mboxTrace to get a better view of what's happening. There is more information on mboxTrace here: https://marketing.adobe.com/resources/help/en_US/tnt/help/c_content_trouble.html

Best,

Tacia