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M
m_v
Level 2
August 14, 2019
Solved

customer attributes via FTP

  • August 14, 2019
  • 6 replies
  • 6534 views

Hi,

I am uploading a list of eligible customers for an Adobe Target campaign via FTP. At the moment, any new file that is uploaded seems to update/increment the table but I'd like it to overwrite the previous file, (i.e how can customers from the previous data set be removed?). Can this be changed and how?

Thanks

Maryvonne

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    Best answer by MihneaD

    @m_v,

    Great question. I don't believe there is an easy way to "delete" specifically. However you can overwrite the data by passing in new info with the same ID I supposed you could pass in all null or blank values however it's really a matter of just using what you need from the running list of customer attributes. More documentation on customer attributes here: Customer attributes

    If this satisfies your query please like, mark as helpful and mark as answer. Otherwise lets keep the conversation going. Hope you have a wonderful day.

    Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | (:: 1 (800) 497-0335

    6 replies

    jantzen_b
    Adobe Employee
    jantzen_bAdobe Employee
    Adobe Employee
    August 14, 2019

    Hi Maryvonne,

    Are you using the Target, Audience Library, or another interface to upload the list of customers?

    Thanks,
    Jantzen

    M
    m_vAuthor
    Level 2
    August 14, 2019

    Hi Jantzen,

    We're uploading the file using Customer profiles interface, not within Target.

    Thanks

    Maryvonne

    jantzen_b
    Adobe Employee
    jantzen_bAdobe Employee
    Adobe Employee
    August 14, 2019

    Can you upload a screenshot by chance? I just want to make sure I get this question in front of the correct experts.

    M
    m_vAuthor
    Level 2
    August 15, 2019

    Hi Jantzen

    Does this help?

    Thanks

    Maryvonne

    jantzen_b
    Adobe Employee
    jantzen_bAdobe Employee
    Adobe Employee
    August 15, 2019

    Yes, I've moved your question over to our Adobe Experience Cloud Audiences​ community. This will ensure it's seen by the correct group of people.

    MihneaD
    Adobe Employee
    MihneaDAdobe EmployeeAccepted solution
    Adobe Employee
    August 15, 2019

    @m_v,

    Great question. I don't believe there is an easy way to "delete" specifically. However you can overwrite the data by passing in new info with the same ID I supposed you could pass in all null or blank values however it's really a matter of just using what you need from the running list of customer attributes. More documentation on customer attributes here: Customer attributes

    If this satisfies your query please like, mark as helpful and mark as answer. Otherwise lets keep the conversation going. Hope you have a wonderful day.

    Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | (:: 1 (800) 497-0335

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